RETURN
Return address:
If you are not satisfied with a product you purchased from us or if an item does not fit you, you can of course return it to us within 14 days. Return delivery address. If you want to exchange an item, you can send it back and simply order it again. We are of course also happy to help with guarantee or warranty cases. Please send us an email with pictures of the damage to: info@21degreesclo.com
Please note that we can only take back unused items in their original packaging. Be careful not to remove labels or stain items. The goods must not show any signs of use.
Please always send the product back to us insured! The customer bears the shipping costs for the return. We recommend insured shipping with a tracking number. Please have a return receipt issued and keep it in a safe place so that you can prove your return in the event of a loss.
Processing a return can take up to 14 working days.
Please print out this returns form and enclose it with the item to be returned.